Two types of nasty

A. When travelling to New York and purchasing scratch tickets (I collect them from different states), the man behind the counter counted them as $13, while I counted them as $11. Honest mistake - until the megasuperbitch of a district manager snarled at her co-worker to show the cashier how to rectify his mistake. The mistake was corrected, but if you're ever at the Faber in Darien, CT, avoid spending your money there until they get managers who treat their employees and customers with fairness - they don't have to be nice all the time, just not being super surly and nasty.

B. We arrived at the Wooster St Pizzeria in Wallingford, CT around 10 last night for a late repast. We thought the place was open until 11pm, but the manager, who really was a nice woman, said to us, "Oh, the sign says we're open until 11, but we sent everyone else home...we would be glad to make a pizza for you, but we can't. Sorry..." Meanwhile, her staff was watching ESPN, and we headed to the Athenian II diner in Middletown, CT for a much better repast.

The difference between A and B? At least the manager in B was sincere, even though it was a pat, well-prepared answer that I found creepily unnerving. The manager in A? Where did she learn her managerial skills? Leona Helmsley? I will say this much - I'll never step foot in a Faber Travel Shop on I-95 ever again.