The residents of Grove Hall? They do too, but not their so-called "community leaders" to bitch about not being "consulted." One of the comments from the boston.com site is quite telling...
Yet despite all of this, these community groups act as though they're being victimized. Like the State is coming in to destroy their neighborhoods. They killed the #28X [Route 28X would have been a Silver Line-style BRT route running down the median of Blue Hill Avenue. -ed]. Now they're completely apoplectic over the fact the T didn't kiss their feet and beg them to allow larger buses to offer better service to what is arguably a community long-underserved by mass transit. This is literally the least the T can do to help them, and still the community groups are trying to fight them to do less. They'd rather see the rest of their community get nothing, than have their "authority" undermined.
It appears to be about ego, control and the need to assert both.
What the T should do is introduce a neat little concept called "closed door" service. Routes 14, 19, 23, 28 and 45 go through that area. Since the "community leaders" are pissed they weren't able to extort all sorts of things from the T, the T should turn around and state that those route will not stop to discharge passengers nor to pick up passengers. All routes will just go right through Grove Hall without stopping. If it means a quarter mile to half mile walk to Grove Hall, in the blazing sun or during a hefty blizzard, that's the way it has to be.
They will, however, get more than an angry earful from passengers who rely on the T, who worked so hard for improvements, and now have to go out of their way just because the pigheaded, egotistical, hamfisted, loudmouthed control freaks killed service in their area, and the T will not lift a finger to return it to normal. Then these so-called "community leaders" will be seen for who they truly are: obstructionists who are too selfish to let their residents have what they truly deserve, because improvements would dilute their power and ego to infinitesimally small irrelevance.